We want every interaction with Plano Foundation Repair to be helpful and respectful. If something went wrong, we want to hear about it.
Email support@planofoundationrepair.net with a description of what happened, the date, and how we can reach you. We aim to acknowledge complaints within 2 business days and respond in full within 10 business days.
Concerns about work performed at your property should first be raised with the contractor that performed it, including any warranty claims. Texas does not license general residential contractors statewide, so choosing established providers with strong references and written warranties matters; complaints about business practices can also be filed with the Texas Attorney General's Consumer Protection Division or the Better Business Bureau.
Every complaint is reviewed, and we use what we learn to improve how we help property owners across Collin County.